Sign UpVendor & Member Support
Vendor & Member Support
FAQs
Profile
How do I create or edit my profile?
Log in to your dashboard and go to the “Profile” section. From there, you can update your business information, photos, and services.To retrieve your username, please contact our support team, and someone from the team will help you
Can I add multiple locations or services?
Yes! You can add multiple locations or services in your profile settings. Contact support if you need help managing multiple entries. Once you’ve done that, request the reset link again from your vendor login page and it should come through. If for some reason it does not, please contact our support team and someone will be happy to assist you.
Leads & Inquiries
How do I receive leads?
Once your profile is active, potential clients can send inquiries through our platform. You’ll be notified by email and on your dashboard.
Can I manage or respond to leads from my dashboard?
Yes, all inquiries appear in your dashboard. You can respond directly or mark them as contacted.
Community Access
How do I access community features?
Log in and navigate to the “Community” tab in your dashboard. From there, you can join discussions, access forums, and participate in events.
Can I control what others see about me in the community?
Yes, you can manage privacy and visibility settings for your profile and posts within the community settings.
Account Management
How do I reset my password?
Go to the login page and click “Forgot Password.” Follow the instructions to reset your password.
How do I update my contact information?
Log in to your dashboard, go to “Account Settings,” and update your email, phone, or mailing address.
Mailing Address
WeddingDive
PO Box 1999
Orlando, FL 32817
PO Box 1999
Orlando, FL 32817